Massage

Cancellation Policy

Aromatherapy Massage & Skin Care (AMSC) – Alexandria, VA To ensure the best experience for all guests and our therapists, please review our booking and cancellation policy below. Appointment Booking Window • Appointments must be booked at least 4 hours in advance of the desired service time. • Same-day bookings within 4 hours are not available online. • Guests may call at any time to check last-minute availability. Cancellation Policy • Cancellations made 24 hours or more before the appointment time qualify for a full refund. • Cancellations made less than 24 hours before the appointment time will receive a 70% refund and a 30% cancellation fee will be retained. No-Shows • Guests who miss their appointment without notice may be charged according to the late cancellation policy. Why This Policy Exists • This policy protects therapist schedules. • This policy allows us to offer openings to other guests. • This policy helps keep pricing fair for everyone. By booking an appointment, you agree to this policy. Thank you for respecting our team’s time and supporting a great guest experience.